1. Who this policy covers
This policy applies to everyone who visits the Qelvandruk Official Website at qelvandruktoday.com, registers for an account or uses the Qelvandruk trading app. In this policy, “Qelvandruk”, “we” and “us” mean the operator of the Qelvandruk platform, and “you” means the visitor or account holder.
2. Information we collect
We collect information you give us, information created when you trade, and limited technical information from your device.
Information you provide
- Registration details: your name, email address, phone number and country.
- Verification documents: a photo ID and proof of address, used for identity checks (often called KYC, “know your customer”).
- Messages you send to our support team or your account manager.
Information created when you use the platform
- Deposits, withdrawals and the payment method used (never your full card number).
- Your chosen risk mode, strategy settings and trading history.
Technical information
- Your IP address, browser type, device type and approximate location.
- Log-in times and security events, such as failed log-in attempts.
3. How we use your information
We use your data to provide the service, keep it secure and meet our legal obligations — not to sell you to advertisers.
- To create, verify and manage your account.
- To run automated trading on your instructions and show your results.
- To process deposits and withdrawals.
- To prevent fraud, money laundering and unauthorised access.
- To answer your questions and provide account-manager support.
- To send service messages and, only if you agree, occasional product updates. You can unsubscribe at any time.
4. Our legal reasons for using your data
Where data-protection laws such as the UK GDPR or the EU/EEA GDPR apply, we rely on: performing our contract with you; complying with legal duties such as anti-money laundering checks; our legitimate interest in keeping the platform secure and improving it; and your consent, for optional marketing. You can withdraw consent whenever you like.
5. Who we share data with
We share data only with the companies that help us run your account, and only as much as they need.
- Partner brokers that execute your trades.
- Payment providers that handle deposits and withdrawals.
- Identity-verification providers that check your documents.
- Hosting, email and customer-support service providers.
- Regulators, courts or police when the law requires it.
Each of these partners must protect your data and may use it only for the service they provide to us. We never sell your personal information.
6. International transfers
Because Qelvandruk serves traders in many countries, your data may be processed outside the country where you live. When that happens we use recognised safeguards, such as standard contractual clauses, so your information receives an equivalent level of protection.
7. How long we keep your data
We keep account and transaction records for as long as your account is open and for the period afterwards that financial and anti-money-laundering laws require — typically five to seven years. Data we no longer need is deleted or anonymised.
8. How we protect your data
Your data travels over 256-bit encrypted connections, access is restricted to staff who need it, and two-factor authentication protects your log-in. No system is completely immune to attack, but we review our safeguards regularly and will tell you promptly if a breach affects you.
9. Your privacy rights
You can ask to see, correct, delete or move your data, and you can object to how we use it.
Depending on where you live — for example under the UK GDPR, the GDPR as applied in Norway, Canada’s PIPEDA or Australia’s Privacy Act — you may have the right to access your data, correct it, have it deleted, restrict or object to its use, receive it in a portable format and withdraw consent. Some records must be kept by law even if you ask us to delete them. To make a request, email support@qelvandruktoday.com. You can also complain to your local data-protection authority, such as the ICO in the UK or Datatilsynet in Norway.
10. Cookies on this website
This website uses very few cookies, and none for advertising.
- Language cookie (googtrans): if you choose a language other than English, a cookie remembers your choice so pages appear translated. The Google Translate service then loads to translate the page; it does not load for visitors who stay in English.
- Fonts: our typefaces are delivered by Google Fonts, which means your browser connects to Google’s servers and shares your IP address with them.
You can clear or block cookies in your browser settings at any time. Blocking the language cookie simply returns the website to English.
11. Children
Qelvandruk is only for adults aged 18 or over. We do not knowingly collect data from children, and we delete it if we discover we have.
12. Changes to this policy
We may update this policy when our services or the law change. The “last updated” date at the top shows when it was last revised, and we will tell account holders about any significant changes by email.
13. Contact us
Questions about privacy? Email support@qelvandruktoday.com or visit our Contact Us page. See also our Terms & Conditions and Risk Disclaimer.